Job description
An exciting opportunity has arisen for the appointment of a Business Support Administrator supporting the Homes for Ukraine Sponsorship Scheme, within one of the largest employers in North Yorkshire, North Yorkshire County Council.
Who we are
Business Support is an administrative function that works across every area of North Yorkshire County Council such as Social Care, Finance, Trading Standards and Property Services to name a few. We are a large function with an attitude of growing our own workforce by providing outstanding development opportunities for career growth and offering a diverse range of roles available for internal transfers when vacancies arise. We deliver a wide spectrum of services that include customer service, reception duties, meeting administration, data inputting& communications.
What you will be doing
You will be supporting North Yorkshire’s response to the Homes for Ukraine Sponsorship Scheme. There are a number of departments both within North Yorkshire County Council and our 7 Districts/Boroughs involved with the scheme; therefore the team must work collaboratively to ensure smooth transition for sponsors through our processes from end to end; ensuring we adhere to Government guidance.
What you will bring
We require a motivated administrator with a flexible approach and excellent customer service skills; able to deal with customers both in writing and over the phone; handling enquiries from both the public and a range of Council departments. Excellent written and verbal communication skills; and the confidence to communicate is key. Using a wide range of IT packages, you will be able to demonstrate recent relevant experience and the ability to work on your own initiative to prioritise a diverse, but interesting, workload often working to tight deadlines. Excellent organisational skills, accuracy and attention to detail are essential, as well as the ability to work unsupervised. A high level of confidentiality is expected at all times therefore you must respect sensitive personal information and have working knowledge of Data Protection.
What you will get in return
As a council, we are lucky to benefit from access to modern technology enabling us to work from various locations – including a range of NYCC bases and from home. This post comes as no exception and the successful candidate will have an agile approach to their work, optimising resources and making the most of our flexible working options. We can offer you a comprehensive benefits package including continuous professional development; local government pension scheme; salary sacrifice schemes and employee discount benefits. For more information on the benefits we offer please, see our Total Rewards Brochure. You will benefit from a supportive team and management structure; training, of course, will be given to the appointed person.
Job Types: Permanent, Full-time
Salary: £20,411.00-£21,189.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- Flexitime
- Gym membership
- On-site parking
- Referral programme
- Relocation assistance
- Sick pay
- Store discount
- Wellness programme
- Work from home
Schedule:
- Monday to Friday
- No weekends
Work Location: Hybrid remote in Northallerton
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