Job description
We’re Progress – we offer the best platform for building and deploying tomorrow’s applications quickly and easily. We are bold, forward-thinking innovators who build things that work and care about our customers. We invent and reinvent every day, work together as one, value and respect each other and cheer our wins. Join us as a Contracts Renewals Specialist for our DX (Digital Experience) sales org. This will be a 4 month temporary assignment to start.
The DX (Digital Experience) team is currently looking for Contract Renewal Specialist to join our Sales organization. As a member of the Account Maintenance team you will be responsible for following up with clients to assist them with renewing their licenses as well as identifying potential cross-sell and upsell opportunities. The ideal candidate will have excellent interpersonal skills, detail-oriented, and have the drive to succeed!
WHAT YOU WILL DO IN THIS ROLE:
Progress is proud to be an Equal Opportunity Employer!
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The DX (Digital Experience) team is currently looking for Contract Renewal Specialist to join our Sales organization. As a member of the Account Maintenance team you will be responsible for following up with clients to assist them with renewing their licenses as well as identifying potential cross-sell and upsell opportunities. The ideal candidate will have excellent interpersonal skills, detail-oriented, and have the drive to succeed!
WHAT YOU WILL DO IN THIS ROLE:
- Contact clients about their renewal plans
- Coordinate renewal tasks with internal teams, including: Account Management, Finance and Legal
- Collect and prepare data related to customer’s existing contract and product usage
- Support Account Management by identifying upsell / cross-sell opportunities
- Perform post renewal tasks such as booking orders, and maintain accurate records of renewal opportunities and contract records
- Bachelor’s degree is preferred but not required
- Applicable experience in a sales or similar renewals based role
- Strong analytical skills, disciplined attention to detail, highly organized and thorough
- Strong interpersonal skills
- CRM Experience
- Experience with Microsoft Office
Progress is proud to be an Equal Opportunity Employer!
#LI-SC1
#LI-remote
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