Job description
- Immediate start with an extremely progressive company
- Full training provided and supportive working culture
About Our Client
My client are a global organisation who offer a hugely supportive working environment for all staff members. They provide full training and offer excellent career progression up to senior management level. You will need to have 2 - 3 years experience working in a call centre role.
Job Description
- Managing a high number of inbound calls
- Recording all corespondents on the CRM system in a accurate manner
- Provide an excellent standard of customer service
- Organise confirmations for medical appointments
- Process payments
- Operate in accordance with FCA regulations
- This will involve 24/7 shift patterns and my client offer hybrid working
The Successful Applicant
- Excellent communication skills
- Organised with the ability to multi task
- Accurate with good attention to detail
- Ability to work well under pressure
- Flexible to work 24 hour shift pattern (will include days/evenings/nights/weekends)
- Must have a landline to take incoming calls
What's on Offer
Full training
Career progression
Overtime rates
Supportive working culture
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