Job description
Reference
412835
Salary
£9.50 - £9.50/hour
Job Location
- United Kingdom - England - North East England - Tyne and Wear - Newcastle upon Tyne
Job Type
Permanent
Posted
13 December 2022
Customer Service Advisor Working From Home
** Must be based in Newcastle & surrounding areas **
January Start Dates!
Role Profile
100% Home Based role
Contract: Temporary to Permanent, 37.5 hours per week
Working Hours: Flexible Monday - Friday 8am-6pm; No weekends!
Paid Training: 1 week of full time training 9am - 5pm (Home based Training)
Hourly Rate: £9.50
Role Overview
We are looking for confident, energetic individuals for a Customer Service role in the Newcastle area. This is an inbound Customer Service role, with no Sales!
As a Customer Service Advisor, you will be the first point of contact for the company, responsible for engaging with customers, providing support with a number of various queries & ensuring that the customer is dealt with in a professional manner, whilst promoting a positive experience.
Our client is looking for a confident communicator.
This is an amazing opportunity with possibilities of progression and growth.
Responsibilities
Build rapport with customers in a consultative manner
Listen to the customer's needs to ensure a positive and unique solution to their queries
Provide exceptional customer service by demonstrating in-depth knowledge of the services the company provides
Ensure all administration is completed accurately
Customer Service Experience is required for this position.
If you are interested please apply now!
INDCCP
Contact information
Fern Higgins
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