Job description

Top Requirements: Positive, Outgoing, Team Player & Hard Working

We are looking for someone that wants a career, a long term position with the company. We are growing and restructuring the Front Desk Team roles. We currently have a very strong team and are looking for an additional member to help us with the work load. Full or Part time.

Daily responsibilities include:

- Contacting insurance companies to get patient benefits (Online & Phone)

- Sending claims and posting payments to patient account

- Greeting Patients warmly & Assisting with Electronic Check-In

- Answering incoming calls & Scheduling appointments

- Managing flow of patient care and prioritizing emergency appointments

- Managing a busy schedule and keeping patients happy

- Calling patients after appointment to check on healing

- Processing payments from patients

- Communicating with the team and Doctors on a regular basis

- Inputting notes into computer after every phone call

- Keeping reception room clean, garbage empty.

- Assisting with paperwork for both doctors, Faxing, Making Copies, Etc.

- There are times that front desk team members escort patients to their treatment chair, help them with their jacket/bag, take x-rays, and on occasion will need to help turn a room

- Using TDO (our practice management software; this can be trained), Microsoft word, Digital Scanner/Copier/Fax, Phone System, Postage Meter

- Any other clerical/patient related duties that may be asked

• *** IMPORTANT: If you are reading this description and feel you over over-qualified, please apply. We may be able to adjust the position and wages depending on qualifications.

Employment with Apex Endodontics offers many benefits:

- Paid Vacation, personal time and holidays from day one

- unlimited unpaid time off

- Uniforms Provided with Laundry facilities

- Employee Gym and shower

- Health & Dental benefits partially paid by Apex

- Fun Parties & Meetings with the team - check our social media accounts.

The best candidates*:

- Have a positive attitude, are fast learners, and love to work in a fast paced environment. There is not much down time during the day.

- Are outgoing, enjoy interacting with all types of people and show empathy and kindness to others.

- The candidate must have a high school diploma and be available during the hours of 7:30am - 6:00pm. We do not work this long of a shift, however, these hours of availability are needed at least a few days a week depending on schedule. We have a set schedule each week that does not change unless (vacations, TMs out sick, etc).

*Candidates with dental experience, experience with dental practice management and insurance billing will be given priority.

** All candidates must complete the phone screening to be considered for an interview. This is a requirement to move onto the next step in the application process.

Job Types: Full-time, Part-time

Pay: $35,360.00 - $49,920.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Flextime
• Free parking
• Happy hour
• Health insurance
• Health savings account
• On-site gym
• On-the-job training
• Paid orientation
• Paid time off
• Paid training
• Unlimited paid time off

Healthcare setting:

• Dental office

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Dental Front Desk: 1 year (Required)
• scheduling, billing or insurance: 1 year (Required)

Work Location: One location

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