Job description
Job Description
- Daily monitor and reply customer inquiries appropriately across all E-commerce platforms to ensure a reliable and consistent customer experience, aligned with best-practices.
- Manage to follow up with customers' requests, enquiries, orders etc;
- Manage to come up with solutions by communicating with online platform's customer service;
- Coordination of packing & arrangement on the shipment base on our Logistics;
- Uploading and maintaining all the SKUs selection on the e-commerce platform;
- Support the Management team in exploring strategic initiatives for our online offering;
- Assistance with price adjustments / promotion deals on e-commerce platform
Job Type: Full-time
Salary: From $2,600.00 per month
Schedule:
- Monday to Friday
Work Location: Remote
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