Job description
Do you have a heart for helping people accomplish their goals? Are you looking for a rewarding and supportive work environment with opportunities to grow? Join Oaklawn, where hope and healing being, in addressing the mental health needs of our community.
Who We Are
Oaklawn is the leading provider of mental health and addiction services in Elkhart, Goshen, South Bend, Mishawaka and the surrounding communities of northern Indiana. We serve 27,000 children, adolescents and adults annually through treatment that spans the continuum of care. Our services range from skills training and case management to outpatient therapy and inpatient care, specializing in complex cases.
With nearly 900 employees on four campuses, Oaklawn offers unparalleled clinical training and robust opportunities for growth. Oaklawn has led ground-breaking initiatives in children's mental health, addiction treatment, cross-cultural outreach, housing for seriously mentally ill adults and more. Our staff have unique opportunities for advancement while working on the cutting edge of community mental health.
Who We Are
Oaklawn is the leading provider of mental health and addiction services in Elkhart, Goshen, South Bend, Mishawaka and the surrounding communities of northern Indiana. We serve 27,000 children, adolescents and adults annually through treatment that spans the continuum of care. Our services range from skills training and case management to outpatient therapy and inpatient care, specializing in complex cases.
With nearly 900 employees on four campuses, Oaklawn offers unparalleled clinical training and robust opportunities for growth. Oaklawn has led ground-breaking initiatives in children's mental health, addiction treatment, cross-cultural outreach, housing for seriously mentally ill adults and more. Our staff have unique opportunities for advancement while working on the cutting edge of community mental health.
What We Offer
We offer a full benefits package, career advancement opportunities and regular supervision to group your professional skills.
- $500 sign-on bonus
- Higher pay for bilingual staff
- Mileage reimbursement
- Earn PTO the day your start
- Work life balance
- Employee assistance program
- Regular supervision to group/clinical/professional skills
What You'll Do
The Engagement Specialists help the clients in our community live healthier and more fulfilling lives through identifying and supporting their needs and goals. This work helps connect clients to resources throughout their treatment, keeping clients connected to the organization and communication flowing to keep the entire client's team up-to-date with any challenges or obstacles the client is facing with showing up for schedule appointments.
Primary duties:
- Engaging clients in person and over the phone to keep them engaging in mental health services
- Helping clients overcome barriers to care such as transportation, financial constraints, etc. by accessing available programs such as:
- Referring to navigators to access Medicaid
- Looking at 3rd party reimbursed transportation programs
- Accessing grant funding through the completion of National Outcome Measures
- Assisting clients in rescheduling appointments
- Monitoring trends in attendance with the goal of increasing client show rates
- Documenting and communicating all client contacts
- Interactive frequently with outpatient therapist, physicians, other employees involved in the case, community agencies and referral sources
Minimum requirements:
- BA/BS in related field
- Strong communication and engagement skills
- Excellent administrative skills in the areas of organization and documentation
- Basic knowledge or Microsoft Work and Excel
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