About this role

Are you an ambitious and passionate Conference or Events professional and are looking to take the next step in your career? Do you have excellent communication and organisational skills? Then the Event Coordinator position at The University of Manchester could be for you!

As our Event Coordinator, you’ll join a highly supportive team who deliver exceptional customer service to internal and external clients, ensuring conferences run smoothly and guests are satisfied with the quality of the event, the facilities, and the service they receive.

The University of Manchester, Conferences and Venues (C&V) provides conference venues, accommodation, and services throughout the University. We offer year-round dedicated conference facilities to multi sited venues for various national and international events. We pride ourselves on offering a high-quality service in both conference facilities and events services.

Due to the requirements of the events, there will be some early morning, evening and weekend work

involved with this role.

You’ll focus on:

• Supporting clients throughout the event journey, including on the day event delivery, ensuring that the highest attainable standards in the provision of facilities, services, product/brand quality, customer service and hospitality are consistently reached.
• Maintaining clear and accurate event tracking information
• Overseeing the preparation of facilities and services to ensure the success of your events
• Up-selling the University’s conference facilities and services throughout the client’s event journey

About you:

As an Event Coordinator, you will have the following:

• A qualification in a hospitality related subject, or professional qualifications (s) combined with demonstratable professional skill and/or knowledge gained through relevant industry experience
• Conference/Hospitality service and skills gained in a similarly diverse environment providing conference services on a similar scope and scale
• Evidence of readily accepting individual accountability and effective use of initiative
• Ability to manage and prioritise your own workload.

What you’ll get in return:

You’ll feel valued as an Event Coordinator at The University of Manchester, receiving access to exclusive rewards and benefits including:

• 23 days Annual Leave entitlement plus 4 University closure days over the Christmas period, plus bank holidays
• A generous contribution-based pension scheme
• An annual pay review, plus incremental salary increases within the grade
• Vivup lifestyle benefits- exclusive access to discounts across UK’s major retailers including supermarkets, technology, fashion, travel, and much more!
• Free eye examinations with discounts on glasses and contact lenses
• Savings on food and cafes on campus
• Salary exchange for childcare vouchers, workplace nursery scheme, cycle to work, or increased pension contribution
• And much more! Find out more by following this link: The University of Manchester Rewards and Benefits

As an equal opportunities employer we welcome applicants from all sections of the community regardless of age, sex, gender (or gender identity), ethnicity, disability, sexual orientation and transgender status. All appointments are made on merit.

Enquiries about the vacancy, shortlisting and interviews:

Name: Jane Pinder

Email :Jane.pinder@manchester.ac.uk

General enquiries:

Email: People-od.operations@manchester.ac.uk

Technical support:

https://jobseekersupport.jobtrain.co.uk/support/home

This vacancy will close for applications at midnight on the closing date.

Please see the link below for the Further Particulars document which contains the person specification criteria.