Job description
Job Purpose
Managing the admin and the operations for one or several key accounts of the branch taking in account the KPI, priority and Standard Operating Procedure.
Key responsibilities
- Ensuring that all reports are properly updated in respect of the KPI
- Ensuring that cargo is properly booked from the warehouse
- Managing link between the warehouse and operation
- Managing the receipt into customer system
- Liaising with the suppliers on behalf of the customer
- Assisting the customer with the import / export paperwork requirements
- Researching and planning the most appropriate route for a shipment (Airfreight, Seafreight, charter)
- Obtaining , checking and preparing documentation to meet customs/Airline requirements, packing specifications and compliance with overseas countries’ regulations
- Liaising with third parties to move goods (by road, rail, air or sea) in accordance with customer requirements
- Arranging air/sea/road/ courier transport including extremely urgent and high value freight
- Working closely with customers, colleagues and third parties to ensure smooth operations to deadlines
Minimum Requirements
- Ability to work effectively as part of a team
- Ability to implement change
- Enthusiasm / Flexibility
RULES AND REGULATIONS
- Ensure all work is carried out in accordance with the departmental and company procedure manual.
- Ensure that I understand the Rules and Regulations of all statutory bodies
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