Part-Time Online Program Moderator / Technical Assistant
Job description
JOB DESCRIPTION AND POSITION REQUIREMENTS:
Description:
The Smeal College of Business, Professional Graduate and Executive Programs, seeks an Online Program Moderator / Technical Assistant to assist with technical planning and management before and during online Executive Education Programs. This is a part-time, wage-payroll position. Starting pay is $20/hour with anticipated commitment of 10-20 hours per program week. Duties include facilitating technical support for the online programs, creating and setting up breakout rooms in the platform (Zoom or Teams), working with presenters to prepare and deliver their presentations, and preparing/running technology for the presenter and keynote speakers.
Knowledge of Office 365, Zoom, Microsoft Teams, networking and streaming platforms, and business concepts preferred. The Online Program Moderator must be willing to learn about the operations and programming of Penn State Professional Graduate and Executive Programs. The Online Program Moderator must provide exceptional customer service, complete administrative tasks, and assist with online program execution. Successful candidates must possess strong technical and oral communication skills, work in a team environment, demonstrate a positive attitude, and act in a professional manner. Prior experience with Zoom and Microsoft Teams is a plus.
Typical Work Duties
- Ability to independently open the virtual classroom (on Zoom or Teams) for participant arrival when scheduled prior to Program Director arrival.
- Greet the participants upon arrival to the virtual classroom and provide a welcoming environment.
- Take attendance and alert supervisor or enrollment coordinator of missing participants.
- Provide routine program logistics/maintain requirements or activities to ensure quality of programs.
- Create and assign Breakout Rooms in the online program platform.
- Start, pause, resume, and end session recordings
- Work with supervisor to coordinate necessary materials for the program and communicate status to supervisor.
- Enter data into systems as needed
- Efficiently use all forms of electronic communications (basic software applications)
Employment with the University will require successful completion of background check(s) in accordance with University policies.
The Pennsylvania State University is committed to and accountable for advancing diversity, equity, inclusion, and sustainability in all of its forms. We embrace individual uniqueness, foster a culture of inclusion that supports both broad and specific diversity initiatives, leverage the educational and institutional benefits of diversity in society and nature, and engage all individuals to help them thrive. We value inclusion as a core strength and an essential element of our public service mission.
CAMPUS SECURITY CRIME STATISTICS:
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here .
Employment with the University will require successful completion of background check(s) in accordance with University policies.
EEO IS THE LAW
Penn State is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applications without regards to race, color, religion, age, sex, sexual orientation, gender identify, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.
Penn State Covid-19 Vaccination or Testing Requirements
Penn State is committed to the health of our local and global communities. As a condition of employment, all employees are required to comply with COVID-19 vaccination or testing requirements. Click on Penn State Covid-19 Vaccination or Testing Requirements to learn about the requirements as well as general COVID-19 information at Penn State.
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