Job description

Job description

Our growing medical practice, located in Ashland, KY is seeking a full-time Patient Coordinator to join our team.

We are seeking outgoing, positive, and sales-minded candidates that are open to growing and mastering new skills in the Aesthetic and Integrative Medicine field.

Our office is very busy and we would love to have an upbeat, energetic person join our team! The right person for this opportunity has the ability to play many roles throughout the day, but most importantly execute an essential sales and patient education role inside of our patient onboarding process.

This position offers a Competitive Pay and Uncapped Monthly Bonus

WHO WE ARE:

Our busy office takes a multi-pronged approach towards whole health by combining the latest innovations in medical, aesthetic, and weight loss technologies with a focus on Hormone Optimization, nutrition, and body sculpting procedures.

We are more like a family, rather than a large corporate environment. Our team members are very important to us and we all function as a unit. We are constantly evolving while improving operations and the client experience.

WORK SCHEDULE:

Full-Time **Daily hours. must be flexible**

- Note: We are currently open Mon- Friday 7:30 AM ; Closing times Vary. The Patient Coordinator must be flexible and available at varying times.

WHAT WE'RE LOOKING FOR:

-Prior experience OR advanced understanding of how to collect large ticket payments from clients is preferred and vital to this role.

-Prior experience, knowledge, or passion relating to weight loss coaching and aesthetic treatments is absolutely a plus!

-We would like to find someone who thrives in the client coaching space with a proven record of success as a Wellness Coach, Personal Trainer, Nutritionist, or similar.

-We work with many different client personalities, and executing the highest level of customer service is very important to us.

DUTIES AND REQUIREMENTS:

• Positive attitude in a busy, fast-paced setting
• Sales-focused approach with natural deal closing skills
• Responsible for collection of large ticket payments and arranging patient financing
• Ensure all necessary consents and forms are signed prior to any treatment
• Follow-up with patients after procedures (next day)
• Follow-up with prospective patients 5-7 days following their consultation to encourage purchase (sales experience is a must)
• Phone sales and appointment setting skills
• Knowledge of medical terminology
• Time management skills with the ability to multitask and prioritize
• Effective and accurate written and oral skills
• Willingness to work on special projects as needed
• Willingness to provide Front Desk and MA coverage
• Patient education
• Data collection & entry skills
• Time management skills with the ability to multitask and prioritize
• Familiarity with Microsoft Word, Excel, Outlook, and PowerPoint a plus
• Flexible schedule and adapts easily in a fast-paced environment
• Knowledge/interest in natural medicine and a healthy lifestyle
• References required

If you have the above qualifications and would like to work in a growth-focused ever-changing environment, we want to meet you!

COMPENSATION:

- We offer competitive base pay

-uncapped monthly bonus opportunity! (To be discussed during interview)

- Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance
• Retirement plan with matching contribution (after 6 months of employment)

Ability to commute/relocate:

• Ashland, KY 41101: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location

Job Type: Full-time

Pay: $36,000.00 - $45,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Ashland, KY: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Direct sales: 1 year (Preferred)
• Health coaching: 1 year (Preferred)

Work Location: In person

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