Job description

About Railpen

Railpen is responsible for the safekeeping and investment of around £37 billion in assets and the administration of several pension schemes, including the Railways Pension Scheme, one of the UK's largest and longest established pension funds.

Our heritage of looking after the pension needs of the rail industry and its employees gives us our name and our unique outlook on how we serve our members. Railpen takes a holistic view, focusing on how we serve members today and how we can positively impact the communities and the world they will retire into.

The opportunity

We are recruiting throughout the year for various administration roles across our Benefits business unit including Employee Benefits and Rail Administration. Both areas are responsible for offering administration, communications and engagement services to the Railways pension schemes, as well as wider third party administered clients.

These teams are made up of Employer Support, Administration Services including Payroll & Bereavement, Correspondence & Complaints, Complex Calculations, Data Capture including Retirements and Transfers and finally Operations which covers Railpen’s third party clients. All of which provide administration of the multiples sections which make up the Railway Pension Scheme.

Our teams are often the first point of contact in the life cycle of the pension journey and look after the day to day scheme administration needs of our members and pride ourselves on delivering excellent quality of service. These roles play an integral part in supporting our purpose to secure our members future, without these outstanding teams we wouldn’t be the successful organisation we are today.

The person

We are looking for individuals who are customer focused and thrive in working in a fast paced evolving environment. You will be passionate about doing a good job and be quality focused in your approach whilst being able to work to deadlines. The ability to interact in both a professional and compassionate way through written and verbal communication is essential as you will need to communicate with both colleagues and members through various channels including telephone, email and post.

Pension administration experience, in particular defined contributions would be beneficial but is not essential, we offer training and qualifications that can support you in building this knowledge during your career with Railpen.

What we can offer you

• A competitive salary starting from £21,500
• 26 days holiday plus 8 days bank holiday and eligibility to join the generous Annual Bonus Plan
• We provide one of the most competitive defined benefits pension schemes consisting of a 10.5% employee contribution and 17.3% employer contribution and medical cash plan cover.
• We support hybrid and flexible working along with very generous family leave including 12 months full pay maternity leave and 6 months full pay paternity leave amongst other available benefits.
• We couple all of the above with a supportive, long-term environment with tremendous opportunities to learn and develop your career.

Next Steps

If you would like to apply, please click on the apply button or visit our Careers Pageto register your interest. We will be in touch when a vacancy arises.

Railpen is committed to creating an inclusive and diverse environment, we value diversity and welcome people from all backgrounds and walks of life.

Job Type: Permanent

Salary: £21,500.00-£26,000.00 per year

Benefits:

• Company pension
• On-site parking
• Work from home

Schedule:

• Monday to Friday

Supplemental pay types:

• Performance bonus

Work Location: In person

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