This is a part time, 25 hours per week role.

NTU is a great place to work. We take care of our colleagues with flexible and competitive packages, and the opportunities for genuine professional progress. We respect and value all our staff, because we know that it takes a strong and diverse workforce to maintain the kind of success we’ve achieved.

Our award-winning research is celebrated around the world, and we’re proud of our strategic partnerships. It’s all down to the ability of our people to shape, create and innovate, in whatever capacity they work with us. Our continued success — underpinned by the number of prestigious national awards we’ve won — has hinged on two commitments: creating excellent global collaborations, and harnessing the talents of all our people.

NTU is a university at the peak of its powers, but we know we can still go even further. Join us in our mission to become ‘the university of the future’ — seize the challenge and adventure of working with an organisation where progress never stops. This is your career, reimagined.

As one of our Reception team, you’ll help bridge the gap between the university and our students and customers, helping us to deliver the university experience, and make sure that our values are placed at the forefront. You would be reporting directly to our Reception Services Manager where in your role as front of house, you’ll carry out your tasks in a professional and effective fashion, whilst also making sure that our staff, students and visitors all experience a great welcome. We want to guarantee a safe and secure environment for all. Effective key control and locking and unlocking procedures are an important part of this role and you’ll liaise with internal maintenance if the need arises.

We want to deliver a high level of customer service, and you should be able to showcase this. Under the guidance of the Reception Services Manager, you’ll be able to manage the busy aspects of the role and be flexible where required. The successful candidate will ideally have the relevant experience working in a diverse customer focused environment. We have a strong reputation for training and development and you will have the opportunity to develop your knowledge and skills.

The job description and person specification are attached below detailing what the successful candidate will be able to demonstrate. Use this as a guideline to assess your suitability for the role and refer to these in your covering letter in order to show how you meet the requirements.

Additional info:

There are 1 vacancy available:

• 1 x 25 Contractual Hours per week, 52 weeks per year + 12.5% shift allowance.

Usual shifts are between 7:30-23:30. You may be required to work late evenings and possibly weekends and be available to work on short notice. However, it will be endeavoured to provide you as much notice as possible.

Interview Date: TBC

If you have queries about this role, please contact: Hann Cruz, Campus Operations Assistant: hann.cruz@ntu.ac.uk

NTU prides itself on being an inclusive employer. We value and celebrate equality in opportunities, and we welcome applications from people who reflect the diversity of our communities.

We’re proud of how far we’ve come. With a shared vision, we are a community of more than 4,000 colleagues, all committed to our goal of becoming ‘the university of the future’. Do you have the passion to help us to go even further? www.ntu.ac.uk

This role is open to non-UK/Irish applicants subject to current UK Visas and Immigration (UKVI) rules. Please ensure that you have the appropriate right to work in the UK for this role and consult the Home Office website for further information.

Please note that this role is covered by the Rehabilitation of Offenders Act (1974) and successful applicants will be asked to declare any unspent criminal convictions.