On a Center Parcs break we want our guests to relax knowing everything is taken care of. Our Retail department provides a fantastic shopping experience, from everyday groceries to sweet treats to toys, gifts and clothing.

Across each village there are a number of retail units, including our very own supermarket called Parcmarket and Sweet shop called Treats, as well as a children’s toy store, a gift shop and our swimwear and accessories shop and these are all complemented by our clothing store.

Whether guests visit our on-village supermarket packed full of favourite brands or our dedicated sweet shop for a little holiday indulgence, one thing’s for sure: our retail teams deliver a memorable experience and excellent service wherever you go.

RETAIL MANAGER | Circa £40,700 per annum

Reporting to the Food & Beverage Manager, you will be responsible for achieving and driving the financial & operational performance of the village retail operation, including The Parc Market, Refresh and Treats. In addition you will oversee the village vending operation along with having the responsibility for the Daily Operating Standards of Concessions.

In liaison with the UK Retail Operations Manager and the Village Food & Beverage Manager you will implement agreed budgets for all resources including Personnel, Operational costs and Revenue generation.

The successful candidate will be responsible for managing and directing approximately 60 colleagues, including an Assistant Manager and a team of Supervisors, this will include all aspects of performance management, appraisals, training and development.

HOURS OF WORK

You will be contracted to work 160 hours per 4-week period on a flexible basis. This means that your days and hours of work could vary each week, but you will always receive at least your contracted hours each period.

As our village is open 365 days of the year, your working hours will include weekends, public / bank holidays and during Christmas and / or New Year on a rota basis.

ABOUT YOU

Essential requirements:

• To demonstrate proven commercial acumen and have experience in budgeting, forecasting and experience of financial control
• Previous experience of managing teams
• Previous experience of working in a multi-site environment
• Strong interpersonal skills, demonstrating the ability to lead the team in excellent customer care
• Good knowledge of food & liquor and licensing laws

Desirable requirements:

• Personal licence holder
• Retail / Customer Service qualification - HND / Degree level desirable
• Advanced Food Hygiene Certificate
• Competence of MS Office Programmes
• Experience of Retail EPOS (Electronic Points of Sale) / Stock Control

ABOUT THE BENEFITS

Center Parcs is a fantastic place to work and the benefits are as impressive as they are unique. Here are just a few:

• Management / staff bonus scheme
• Reward & recognition scheme
• Free use of on-site leisure facilities
• Discounted Center Parcs breaks
• 20% discount in restaurant and retail outlets
• An employee assistance programme providing support on financial, health and legal matters

If this sounds like your ideal job, then we’d love to see your application.

Closing date: 20 December 2022 at 12 Noon

Interviews to be held: Ongoing Interviews

Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.

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Our colleagues work together to make sure guests have a memorable and safe short break. We are committed to ensuring a safe and secure environment for our teams.