Job description

Weber Orthodontics is a superior orthodontic practice focused on three core values:

1. Excellence – providing excellent orthodontic results.

2. Service – providing exceptional Five-Star customer service.

3. Integrity – treating our patients like family.

We are seeking an extraverted Front Desk Scheduling Coordinator to greet our patients with a smile upon arrival, answer phone calls, schedule appointments and contribute to our three core values.

The ideal candidate loves personal interaction with people, provides a remarkable customer experience, has exceptional phone and computer skills, promptly schedules patient appointments through in-person patient contact, telephone, our website and other sources, thrives as a multi-tasker, is a self-starter/problem solver that values accuracy, believes in teamwork, exudes a positive attitude, and has a passion for helping patients/parents.

Responsibilities will include but are not limited to:

· Greet families and vendors with a smile as they enter our office

· Assist patients with checking in and out

· Schedule appointments and contact families who need to schedule

· Collect and post patient payments

· Answer multi-line telephone, return messages and follow-up requests

· Open and distribute mail

· Scan patient and insurance documents into our practice management system

· Sales role; contact patient leads

· Team player who takes initiative to assist peers and take on tasks during downtime

· Facilitate new patient orientation and tours of the practice

Compensation equitable with your skills and value to the practice:

· Health and Vision Insurance

· Paid Vacation

· Bonus Pay/Vacation

· Monday – Thursday, and Friday 1/2 day from home work

· Paid Holidays

· Uniform Allowance

· Complimentary Orthodontic Care for Immediate Family

Submit your resume for consideration. We can’t wait to hear from you!

Job Type: Full-time

Salary: $20.00 - $25.00 per hour

Benefits:

· 401(k)

· Employee discount

· Health insurance

· Vision insurance

· Paid time off

Schedule:

· Day shift

Supplemental pay types:

· Bonus pay

COVID-19 considerations:

We stay current with CDC and county health guidelines for addressing COVID-19.

Application Question(s):

· How many years of customer service experience do you have?

Work location: In person and some at home.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Paid time off
• Uniform allowance
• Vision insurance

Schedule:

• Day shift

Ability to commute/relocate:

• Omaha, NE 68130: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Required)
• Scheduling appointments: 1 year (Required)
• Computer skills: 1 year (Required)

Work Location: In person

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