Job description

Become a part of our team

At Maintel we’re focused on delivering outcomes – not technology. We partner with some of the world’s leading technology companies and wrap around the skills and services from our professional and managed services teams, to help our customers achieve their goals.

We are a fun, dynamic company with a team of over

500 people who are passionate about what we do – providing cloud communications and managed services solutions.

We are looking for like-minded people who share our enthusiasm and want to be part of an innovative, fast- paced environment.

JOB TITLE: Mid-Market Telemarketing
TEAM: Mid-Market Team
REPORTS TO: Mobile SME Manager
LOCATION: London Blackfriars

JOB SUMMARY
In the role, you will be comfortable speaking on the phone with several people each day to discuss our product set. We’re looking for an optimistic, motivated individual who can create qualifying leads for our sales team. You will generate a minimum of 2 leads per day and make follow-up calls when appropriate. The role will also include an element of data cleansing and other support within the team where appropriate.

KEY RESPONSIBILITIES.

• Place phone calls to potential customers from our customer directory
• Generate leads using own initiative
• Answer potential customers’ questions our product sets and direct them to areas of the business if needed
• Generate between 1 and 3 sales leads per day
• Cleanse between 5 and 10 customers per day in our CRM system
• Set appointments with prospective customers based on colleague's schedules
• Communicate any problems, concerns or questions to reporting line.
• Communicate respectfully and politely with potential customers at all times

Any other duties as appropriate to the role.

PERSONAL SKILLS

• Computer literate/keyboard skills
• High degree of accuracy
• Team worker
• Self-motivated
• Ability to use own initiative
• Excellent communication skills underpinned by a strong understanding of sales processes
• Proactive and confident in approach to customer relationships
• Ability to maintain a high level of self-motivation and organisation and to work with minimum supervision
• An ability to identify sales opportunities and present relevant business communication solutions to match the needs of customers
• Proven ability to overcome objections

EXPERIENCE REQUIREMENTS

• A minimum of 2 years’ experience in telemarketing.
• Previous telecom/cloud experience including understanding of creating solutions for businesses is preferred.

EDUCATION / QUALIFICATION

• Good standard of education

EQUAL OPPORTUNITIES
Within Maintel we're proud of the talent and diversity within our teams and committed to creating equality of opportunity for all employees and applicants alike.

We are all unique in ways you can and cannot see, and we aim to attract, develop and nurture talent to continue to make Maintel a great place to work.

We have fully embraced hybrid working and this has been implemented across all of our office locations. Our offices are fully accessible, and we also offer agile working opportunities in many of our roles.

Maintel do not accept unsolicited CVs. Any unsolicited CVs sent by your company to us – that is to say, in any situation where we have not directly engaged your company in writing to supply candidates for a specific vacancy – will be considered by us to be a “free gift”, leaving us liable for no fees whatsoever should we choose to contact the candidate directly and engage the candidate’s services, and will in no way establish any prior claim by your company to representation of that candidate should the candidate’s details also be submitted by any other party.

Job Type: Full-time

Salary: £23,000.00-£25,000.00 per year

Benefits:

• Additional leave
• Company pension
• Cycle to work scheme
• Life insurance
• Referral programme
• Sick pay
• Wellness programme
• Work from home

Schedule:

• Monday to Friday

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