Job description

Company Overview and Culture
EXL (NASDAQ: EXLS) is a global analytics and digital solutions company that partners with clients to improve business outcomes and unlock growth. Bringing together deep domain expertise with robust data, powerful analytics, cloud, and AI, we create agile, scalable solutions and execute complex operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media, and retail, among others. Focused on creating value from data for driving faster decision-making and transforming operating models, EXL was founded on the core values of innovation, collaboration, excellence, integrity and respect. Headquartered in New York, our team is over 40,000 strong, with more than 50 offices spanning six continents. For information, visit www.exlservice.com.

For the past 20 years, EXL has worked as a strategic partner and won awards in its approach to helping its clients solve business challenges such as digital transformation, improving customer experience, streamlining business operations, taking products to market faster, improving corporate finance, building models to become compliant more quickly with new regulations, turning volumes of data into business opportunities, creating new channels for growth and better adapting to change. The business operates within four business units: Insurance, Health, Analytics, and Emerging businesses.

About EXL Health
We leverage Human Ingenuity and domain expertise to help clients improve outcomes, optimize revenue and maximize profitability across the healthcare ecosystem. Technology, data and analytics are at the heart of our solutions. We collaborate closely with clients to transform how care is delivered, managed and paid.

EXL Health combines deep domain expertise with analytic insights and technology-enabled services to transform how care is delivered, managed, and paid. Leveraging Human Ingenuity, we collaborate with our clients to solve complex problems and enhance their performance with nimble, scalable solutions. With data on more than 260 million lives, we work with hundreds of organizations across the healthcare ecosystem.

We help payers improve member care quality and network performance, manage population risk, and optimize revenue while decreasing administrative waste and reducing health claim expenditures. We help Pharmacy Benefit Managers (PBMs) manage member drug benefits and reduce drug spending while maintaining quality. We help provider organizations proactively manage risk, improve outcomes, and optimize network performance. We provide Life Sciences companies with enriched data, insights through advanced analytics and data visualization tools to get the right treatment to the right patient at the right time.

Vice President of Product Management, Data Science Payment Integrity

EXL Health seeks a VP of Product Management, Data Science Payment Integrity. This position will be focused on driving the commercialization and development of our data science (AI/ML/NLP/RPA) solutions into repeatable solutions that we can bring to the Payer Payment Integrity market. Our solutions are foundational to optimizing the healthcare spend and enable our clients to:

• Focus spend on solutions that optimize anomaly detection in claiming and reimbursement
• Deliver insights and scale for stakeholders
• Improve reimbursement accuracy

In this role, you will be responsible for leading the strategy, development, value creation, market leadership, and customer success of our Data Science solutions, as we work to continuously innovate to help transform how care is delivered, managed and paid. Primary responsibilities include developing and maintaining product strategy and roadmap, driving solutions from idea to launch, being accountable for product success, and actively partnering and collaborating with customers, service delivery, technology, sales, marketing, and other parts of the organization to deliver on product success metrics, including but not limited to revenue growth, profitability and customer satisfaction.

Only candidates with prior experience designing and delivering data science models and payment integrity solutions for Payers, Providers, and/or PBMs will be considered for this role.

Position Purpose:

• As the product steward, develop and maintain the data science solution strategy, partnering with cross-functional stakeholders to ensure execution and meeting of customer requirements
• Be responsible for educating internal teams and customers on product features and releases
• Actively partner with customers, vendors/partners and internal departments (e.g., customers, sales, marketing, client success, solutioning, services, training, support and other cross-functional teams) to translate problem statements into solutions.
• Work with sales, finance and leadership teams to determine customer solution, pricing and packaging approach.
• Serve as SME for sales enablement activities
• Conduct market research to further clarify product strengths and gaps to help feed into future product definitions/strategy, document market landscape, and articulate product business requirements
• Articulate core value proposition and competitive advantage to the market by working with marketing to build compelling sales and marketing presentations that properly position the products
• For defined strategy, develop and maintain end to end strategic product roadmap
• For defined strategy, determine when to buy, build or partner for product enhancements.
• Actively measure and evaluate product performance to determine opportunities for revenue growth, improved customer performance/value and internal cost optimization.
• Measure adoption and utilization of all features, products, and services to determine business value to customers and company. Actively work to increase adoption of new products and features
• Track regulatory changes and deadlines and incorporate updates as needed into product roadmap.
• Prepare executive level updates internally and externally
• Own all aspects of product life cycle

Education:

• Bachelor’s Degree in Business, Finance, Technology, or related field
• Master's Degree or MBA preferred
• Third party certifications in industry and product / project management (Pragmatic Marketing, CSPO, CFE, etc.)

EEO/Minorities/Females/Vets/Disabilities

Please be aware that EXL requires all employees to be vaccinated for COVID-19. This position will require the successful candidate to obtain and show proof of a vaccination. EXL is an equal opportunity employer, and will provide reasonable accommodation to those individuals who are unable to be vaccinated consistent with federal, state, and local law.

Base Salary Range Disclaimer: The base salary range represents the low and high end of the EXL base salary range for this position. Actual salaries will vary depending on factors including but not limited to: location and experience. The base salary range listed is just one component of EXL's total compensation package for employees. Other rewards may include bonuses, as well as a Paid Time Off policy, and many region specific benefits.

Please also note that the data shared through the job application will be stored and processed by EXL in accordance with the EXL Privacy Policy.

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