CONCESSIONS MANAGER - Adventure Cove

Sports Facilities Management, LLC

LOCATION: Abilene, TX

DEPARTMENT: FOOD & BEVERAGE

REPORTS TO: GENERAL MANAGER

STATUS: PART-TIME

ABOUT THE COMPANY:

Adventure Cove is an aquatics facility featuring a leisure pool with a zero-depth beach entry, a lazy river, multiple water slides, concessions area, party pavilion and an incredible atmosphere! The park is focused on improving the health and economic vitality of Abilene, TX. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.

Adventure Cove is a member of The Sports Facilities Companies (SFC) and is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.

SFC was awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

POSITION SUMMARY:

The Concessions Manager will effectively operate all aspects of food & beverage service for Adventure Cove. This position is responsible for delivering an exceptional food & beverage experience for all our guests. The Concessions Manager will be responsible for supervising team members, catering events, and assisting with any tasks related to concessions.

PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

• Oversee daily operations (supervises to oversee operations and staff)
• Open and close the kitchen & cafe seating area
• Monitor weekly food sales, supplies, and inventory
• Maintain quality control and health standards
• Work with management team to add new food and beverage products to menu, new marketing ideas and promos
• Set up vendor accounts, communicate with sales representatives and suppliers
• Inspect and stock equipment and food deliveries
• Perform kitchen cleaning and kitchen equipment checks regularly, alert management team of potential work orders
• Receive and relay customer complaints and suggestions
• Coordinate with catering partners for special events and parties
• Ensure sales transactions, reports, and nightly drops are reconciled and accurate
• Ensure compliance with health, safety, sanitation, and alcohol awareness standards
• Assist customers as needed with outstanding customer service
• Operate an electronic cash register and credit card machine
• Balance drawer and manage daily income
• Clean dining and concession areas and tables; assist in preparing and serving food items; fill condiment containers
• Scrape and rinse dishes, load dishwasher and operate dishwashing machine, wash dishes, carts, pots, pans, and equipment
• Take and record temperature of food to ensure proper temperature controls in the transportation of food
• Assist in unloading, lifting, and carrying food and supplies from trucks and storage areas, and place them in designated areas
• Assist in party rentals: Guest check-in, party supplies and set-up, cleaning of cabanas and shelters
• Complete special projects and daily assignments as directed by General Manager

MINIMUM QUALIFICATIONS:

• Must be at least 18 years old
• 1-3 years of culinary, cooking, and/or kitchen experience preferred
• ServSafe and TIPS Certification is required within 30 days of hire
• Requires good verbal and customer service communication skills
• Must have strong work ethic
• Must be detail-oriented and committed to cleanliness and quality control
• Ability to maintain focus and positive attitude in a high-volume, fast-paced environment
• Must be able to work irregular shifts to include nights, weekends, holidays as needed
• Familiar with point of sale (cash register) systems

WORKING CONDITIONS AND PHYSICAL DEMANDS:

• Must be able to lift 50 pounds
• Must be able to operate quickly and efficiently within a fast-paced environment
• May be required to sit or stand for extended periods of time indoors and outdoors
• Must be able to work nights, weekends, and holidays
• Facility has intermittent noise