Customer Service Representative

Full Time
South Bend, IN 46628
Posted
Job description

About Us:

Our team is growing and we want you to grow with us!

Stanz Foodservice of South Bend and Troyer Foods of Goshen have recently combined companies, and we have now earned the title of Indiana’s largest foodservice distributor. By teaming up, Stanz Troyer ensures long-term growth and success for our employees and our business, and we are looking for great candidates that want to grow and succeed with us.

Job Description:

Stanz - Troyers Foodservice delivers a variety of food products and supplies to our customers – restaurants, daycare facilities, convenience stores, schools, universities and more. The Customer Service Representative plays a key role in communicating clearly and effectively between our customers, Sales Team, and Delivery Drivers.

Duties include (but not limited to):

  • Receive and process orders from our customers
  • Inform and assist drivers with changes to delivery process
  • Communicate with customers of any route changes or delays
  • Monitor out-of-stock or low inventory items daily
  • Provide positive in-house support to Sales Team
  • Complete daily paperwork and reports

Hours:

  • Full-time
  • Monday – Friday, 9:30 am – 6:00 pm
  • Occasional Saturday, 7:30 am – 3:30 pm

Qualifications:

  • Strong understanding and experience with restaurant or foodservice environments (non–fast food)
  • General ability to learn and use computer programs (MS Word, Excel, AS400, etc…)
  • Excellent written and verbal communication skills
  • Excellent problem-solving skills and ability to be proactive
  • Ability to perform basic math
  • Friendly attitude and willingness to help others
  • Bilingual in English/Spanish is a plus, but not a must

Compensation and Benefits Package:

  • Competitive Wage
  • Paid weekly
  • 7 paid Holidays per year
  • Vacation (up to 27 days per calendar year)
  • Employee Discount
  • Medical, Dental and Prescription Benefits for you and your family
  • Basic Term Life and AD&D Insurance
  • Short Term Disability
  • Voluntary Worksite Benefits
  • Annual Wellness Program
  • 401k/Profit Sharing Program

Job Type: Full-time

Pay: $13.50 - $17.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Employee discount
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Paid training
  • Profit sharing
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Weekend availability

Ability to commute/relocate:

  • South Bend, IN 46628: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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