• Work one-on-one or in a group setting in the capacity of a Learning Coach to assist students in developing self-efficacy by identifying and overcoming barriers to academic success. Design and implement academic support plans for students based on assessed strengths and needs.
• Responds to faculty intervention requests received via academic progress reports.
• Administer and use learning style inventories to plan a course of action for students seeking help.
• Maintain appropriate records and data of student caseload using innovative platforms such as EAB Navigate and Google Suite.
• Monitor students' progress with check-ins, scheduled meetings, proactive outreach and communication, and respond to students' questions, concerns, and needs.
• Develop, facilitate and deliver workshops on various college success topics such as time management, study strategies, goal setting, learning styles, career planning, and communication skills.
• Perform outreach to campus partners to present information and materials for student recruitment: oversee student application and department interest form.
• Practice positive regard/decorum while providing critical feedback in a constructive manner that allows for student learning.
• Assist with the coordination/planning of community-building activities, leadership, and professional development events for students (i.e.: Leadership Speaker Series, Cultural Enrichment Trips, Trainings, Workshops, etc.)
• Performs other duties as assigned.

REQUIRED:

• Master’s Degree or higher in Counseling, Human Development, Psychology, Education, Social Work, or a related discipline;
• Minimum of 3 years of experience in professional academic coaching, advising, or counseling;
• Problem-solving and professional communication skills;
• Demonstrated experience in student development strategies and high-impact practices;
• Understanding of and commitment to the mission of a twenty-first-century comprehensive community college;
• Organized and able to manage event planning and student caseload simultaneously;
• Ability to work effectively with a diverse constituency such as faculty, staff, and student body;
• Proficiency in Microsoft Office and Google Suite products;
• Project management/event planning skills.

• Experience with processes and resources for organizing and leading group, collaborative activities;
• Knowledge of traditional and online engagement techniques;
• Knowledge of trends, issues, and accepted practices relevant to the position;
• Candidates must have strong analytical and problem-solving skills, as well as excellent interpersonal and communication skills;
• Ability to balance multiple demands and effectively organize and manage time and tasks;
• Ability to effectively communicate with a wide range of individuals and constituencies in a diverse university community;
• Bilingual (English/Spanish).

Are you excited and interested in this role but don't meet every requirement? We encourage you to apply anyway. A LinkedIn Gender Insights study shows that women and people of color are less likely to apply to jobs unless they meet every qualification.

Holyoke Community College is dedicated to Equity, Diversity, Inclusivity, and Belonging, so we genuinely encourage you to apply even if your experience doesn't align perfectly with every qualification in the job description.

Full-time, MCCC Unit Position (MCCC Title: Senior Special Programs Coordinator)

**Please Note: Candidates for employment should be aware that all Holyoke Community College students, faculty, and staff must be fully vaccinated by the start of your employment. Accordingly, initial employment is dependent upon receipt and verification of full vaccination status records; details of how to fulfill vaccine record verification requirements will be provided during the hire and onboarding process.

• All candidates must have legal authorization to work in the United States. HCC is not sponsoring H1B Visa.

Holyoke Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, genetic information, gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall be referred to the College’s Affirmative Action and/or Title IX Coordinator, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education’s Office for Civil Rights.