Job description
Such A Voice is a voice over education and demo production company that has successfully provided the tools and education students need for success in the voice-over industry for 30 years. In that time we have grown as a company to operate nationwide and have students and team members from all walks of life!
Such A Voice is seeking technical support person to join our passionate virtual team! This position is part time (~20 hours per week) and fully remote (West Coast time zone necesarry.
In this position you will be responsible for tech support to our students and staff (ranging from aid in logging into accounts and utilizing software programs on a mac rather than a PC, to problem solving sound systems), system building and split testing.
This is a part time remote role, however could grow into a more full-time position as company needs require.
It is important to note that this position requires strong attention to detail, systems optimization, and exceptional communication skills.
Other Responsibilities include:
- Aid in audacity and similar software/hardware issues within the voiceover realm on Mac & PC
- Trouble shooting
- One-on-one tech support for staff around accounts or intermediate issues
What’s in it for you!
- Remote autonomous work schedule, create your own work week!
- Starting pay $20 hourly
- Great company culture with the opportunity to make an impact on a growing US company and its team.
Requirements:
- 2+ years Tech support capabilities
- Prior administrative work
- Familiarity in recording software a plus
- Self starter with an ability to effectively manage details and multiple lines of communication
- Organized and timely, able to prioritize tasks
- Skilled in communication and diplomatic resolutions
- Technically curious and engaged in possible improvement of systems
- Agility in problem solving
- Must be legally authorized to work in the USA
Job Type: Part-time
Pay: $20.00 - $25.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- Monday to Friday
- Self-determined schedule
- Weekend availability
Supplemental pay types:
- Bonus pay
Application Question(s):
- This position necessitates expert communication internally and externally, both email and in person. Do you feel you have these skills?
- Are you able to work within west coast hours (IE if a student schedules for 4:30pm PST on a Thursday)
Experience:
- Technical support: 2 years (Required)
Work Location: Remote
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