Job description
Responsibilities:
- Answer the telephone in a professional, pleasant and timely manner. This will include routing calls to proper department. It will also include screening calls and announcing callers to prospective departments.
- Responsible for outgoing mail to insure proper postage and/or shipping documents are properly filled out and complete.
- Completing customer correspondence such as welcome letters, collection letters, and cancellation letters.
- Assist in mailings and preparation of various customer forms, letters and correspondence as directed.
- Scan documents to Customer accounts in MKMS software.
- Be trained and have the ability to enter prospects into computer database.
- Has working knowledge of Microsoft Office (MS Word & MS Excel)
- Assemble shipping boxes for Customer yard signs and small shipments.
- Maintain Customer Lobby and Reception area.
Monday - Friday 8:00-5:00
$17.50 hr
Need to be able to pass a criminal, credit, and drug test.
This position reports to and takes work direction from the Marketing & Communications Manager.
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